Interactive Voice Messaging (IVM) Software

TCN’s Interactive Voice Messaging (IVM) makes customer responses and large data capture a fast and affordable reality. This feature sends automated messages to call recipients using simple information or complicated multi-tree surveys—the possibilities are endless.

IVM Outbound Messages

  • Interception of Calls – Sub-second connection for customers who opt to speak with a real person.
  • Agent Display – Customer’s information is displayed on screen allowing the agent to log notes and respond directly.
  • Capture Responses – Elicit customer responses and captures data input.
  • Auto-Payment Portal – Direct customers to a website or phone payment prompt, gathering revenue without using a single agent’s time.

Call today for a free demo and let us help you transform your Interactive Voice Messaging solution.

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Screenshots from our Interactive Voice Messaging (IVM) Software solution

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