Optimizing the Healthcare Experience

Healthcare providers are increasingly faced with challenges that include budget reductions, increased transaction costs, and growing patient balances. One of the most powerful ways to address these challenges is to communicate with patients as efficiently and cost-effectively as possible. TCN’s VocalRx can help you do just that by providing a full suite of automated notification services and call center technology all in a single hosted cloud environment.

Efficiency Through Automation: Your Prescription for Success

  • CheckIn – Automated appointment reminders and confirmations
  • RapidCall – Quickly broadcast important messages to a large group
  • NoHold – Eliminate hold times with VocalRx, eliminating hold times and preventing patient frustration
  • EZ-Set – Easy-to-use graphical user interface
  • BillPay – Schedule bill reminders and provide self pay options
  • AgentPop – Automatically interface with your EHR system
  • SurveyMe – Get timely feedback on patient satisfaction

Besides the many great features mentioned above, there are many other VocalRx applications:

  • Charity Determinations
  • Returned Mail Calls
  • Small Balance Insurance
  • Insurance Denial Notifications
  • Lab Test Results Notifications

See Where VocalRx Fits In Your Revenue Cycle

Healthcare Revenue Cycle Management

Keeping the patient in touch and informed along the way has been shown to reduce bad debt and create a positive patient experience. TCN’s VocalRx can optimize the information contained in an Electronic Health Record (EHR) by securely exchanging data for automated notifications to the patient.

Because VocalRx’s is hosted in the cloud, you see immediate benefits:

  • No Capital Costs
  • Pay as you go Pricing
  • No Change to Existing Hardware
  • No Long-term Contracts
  • Easy to Use
  • No Risk

Click or call today for a free demo and let us help you transform your Healthcare experience.

TCN Screenshots

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Screenshots from our VocalRx solution

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See the complete picture with our TCN Solution Infographic

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